:root{--text:#4b5563;--text-h:#08060d;--bg:#fff;--bg-subtle:#f9fafb;--border:#e5e4e7;--accent:#aa3bff;--accent-bg:#aa3bff1a;--danger:#dc2626;--success:#16a34a;--warning:#d97706;--sans:system-ui, "Segoe UI", Roboto, sans-serif;--mono:ui-monospace, Consolas, monospace;font:15px/150% var(--sans);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial;--text:#9ca3af;--text-h:#f3f4f6;--bg:#16171d;--bg-subtle:#1c1d24;--border:#2e303a;--accent:#c084fc;--accent-bg:#c084fc26}}*{box-sizing:border-box}body{margin:0}#root{flex-direction:column;min-height:100svh;display:flex}h1,h2{font-family:var(--sans);color:var(--text-h);margin:0 0 16px;font-weight:600}h1{font-size:22px}h2{margin-top:24px;font-size:16px}p{margin:0}a{color:var(--accent)}.app-shell{flex-direction:column;min-height:100svh;display:flex}.topbar{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:12px 24px;display:flex}.brand{color:var(--text-h);align-items:center;gap:8px;font-weight:600;text-decoration:none;display:flex}.topbar-right{align-items:center;gap:16px;display:flex}.current-user{font-size:14px}.icon-button{border:1px solid var(--border);width:32px;height:32px;color:var(--text);cursor:pointer;background:0 0;border-radius:6px;justify-content:center;align-items:center;display:inline-flex}.icon-button:hover{background:var(--bg-subtle)}.content{flex:1;width:100%;max-width:960px;margin:0 auto;padding:24px}.page-narrow{max-width:640px}.page-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.muted{color:var(--text);opacity:.7;font-size:14px}.centered-loading{justify-content:center;align-items:center;min-height:100svh;display:flex}.form-error{color:var(--danger);font-size:14px}button,.button-primary{font:inherit;border:1px solid var(--accent);background:var(--accent);color:#fff;cursor:pointer;border-radius:6px;align-items:center;gap:6px;padding:8px 14px;font-weight:500;text-decoration:none;display:inline-flex}button:disabled{opacity:.6;cursor:not-allowed}form{flex-direction:column;gap:4px;display:flex}form label{color:var(--text-h);margin-top:8px;font-size:13px;font-weight:500}input,textarea,select{font:inherit;border:1px solid var(--border);background:var(--bg);color:var(--text-h);border-radius:6px;padding:8px 10px}form button{align-self:flex-start;margin-top:16px}.checkbox-label{flex-direction:row;align-items:center;gap:6px;font-size:13px;display:flex}.login-screen{flex:1;justify-content:center;align-items:center;display:flex}.login-card{border:1px solid var(--border);border-radius:10px;width:320px;padding:24px}.login-subtitle{margin-bottom:16px;font-size:14px}.ticket-table{border-collapse:collapse;width:100%;font-size:14px}.ticket-table th{text-align:left;text-transform:uppercase;letter-spacing:.04em;color:var(--text);opacity:.7;border-bottom:1px solid var(--border);padding:8px;font-size:12px}.ticket-table td{border-bottom:1px solid var(--border);color:var(--text-h);padding:10px 8px}.ticket-table a{font-family:var(--mono);text-decoration:none}.badge{border-radius:999px;padding:2px 8px;font-size:12px;font-weight:500;display:inline-block}.badge-status-open{background:var(--accent-bg);color:var(--accent)}.badge-status-in_progress,.badge-status-waiting_on_customer{color:var(--warning);background:#d977061f}.badge-status-resolved,.badge-status-closed{color:var(--success);background:#16a34a1f}.badge-priority-high{color:var(--danger);background:#dc26261f}.badge-priority-medium{color:var(--warning);background:#d977061f}.badge-priority-low{background:var(--bg-subtle);color:var(--text)}.ticket-meta{align-items:center;gap:10px;margin-bottom:16px;display:flex}.ticket-description{white-space:pre-wrap;margin-bottom:16px}.status-control{align-items:center;gap:8px;margin-bottom:8px;display:flex}.status-control select{margin-top:0}.comment-list{flex-direction:column;gap:10px;margin:0 0 16px;padding:0;list-style:none;display:flex}.comment-list li{border:1px solid var(--border);border-radius:8px;padding:10px 12px}.comment-customer{border-left:3px solid var(--accent)}.comment-form textarea{margin-top:0}.ticket-section{border-top:1px solid var(--border);margin-top:20px;padding-top:20px}.ticket-section h2{margin-top:0}.inline-fields{flex-wrap:wrap;gap:16px;display:flex}.inline-fields>div{flex-direction:column;display:flex}.inline-fields label{margin-top:0}.inline-form{flex-direction:row;gap:8px;margin-top:10px;display:flex}.inline-form input{flex:1}.inline-form button{margin-top:0}.task-list{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.task-done{opacity:.6;text-decoration:line-through}